Privacy policy, last updated 28 October 2026
This policy explains how Pixel Group Australia (ABN 13 162 030 971, “we”, “us”) collects, uses, holds and discloses personal information through pixelgp.com.au and in providing our services. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
In short, we only collect what we need. You can contact us without giving your name. Without it, though, we may not be able to book a session or prepare a quote.
We collect personal information directly from you, through our website forms, email, phone and booking tools. Some technical information comes in automatically when you use the website, through server logs and the security services that protect it.
We use personal information to:
We do not sell personal information. If we send you marketing emails, it will be because you asked to receive them, and every email will include a way to unsubscribe.
We share personal information only with service providers who help us run our business, and only as much as they need. These include website hosting and security (including Cloudflare, which protects and speeds up the website), email, booking, payment and accounting providers. Some of them store information outside Australia, including in the United States. We take reasonable steps to make sure they protect it.
We may also disclose personal information when the law requires or allows it.
Enquiries made through the website live in our website and in our customer management system, on servers we manage. Access is limited to the people who need it, and information sent to and from the website is encrypted.
When we no longer need personal information, we delete it or remove anything that identifies you, unless the law requires us to keep it. If a data breach is likely to cause you serious harm, we will tell you and the Office of the Australian Information Commissioner where the law requires it.
The website uses a small number of cookies that it needs to work and stay secure. Our security provider may set a cookie to tell people apart from automated traffic. We do not use advertising cookies. If that changes, we will update this policy first.
You can ask to see the personal information we hold about you, or ask us to correct it. Email [email protected] and we will respond within 30 days.
If you have a concern about how we have handled your personal information, email [email protected] and we will respond within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.
Pixel Group Australia
Email: [email protected]
Phone: 0497 859 034
Finally, we may update this privacy policy from time to time. The date at the top shows when it last changed.